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How Can We Help Today?

Owned and operated by CH HEALTH AND WELLNESS LLC, our team is ready to answer your questions about infrared saunas, cold plunges, and more.

We typically respond within 24 hours
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Email
support@peakrestorehq.com
Within 24 hours
Phone
1-763-670-0411
Monday to Friday, 9 AM - 5 PM EST
Live Chat
Available during business hours for quick questions
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Common Questions

Frequently Asked Questions

How long does shipping take?

Handling time is 5-8 business days, with transit taking 5-8 business days. Free shipping is available on most orders within the Continental U.S., excluding Alaska and Hawaii.

How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to monitor your delivery status in real time through the carrier's website.

What is your return policy?

We want you to feel confident in your purchase. If your item does not meet your expectations, please contact our team within the return window and we will walk you through the process step by step.

Can I exchange my product for a different model?

Yes, exchanges are available for eligible items. Reach out to our support team with your order details and the model you would like instead, and we will coordinate the swap for you.

What type of power supply do the infrared saunas require?

Power requirements vary by model and size. Each product page includes detailed electrical specifications. If you need help determining what works for your space, our team is happy to assist.

How do I choose between a cold plunge and a red light mat?

Each product fits into your routine in a different way. Cold plunges give you a cold water experience, while red light mats offer gentle light sessions. Contact us and we can help you pick based on what you want at home.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

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Infrared Sauna Questions
Cold Plunge Inquiries
Red Light Mat Info
Order and Shipping Status
Returns and Exchanges
Availability

Business Hours

Monday to Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment to You

Prompt Responses

Our support team replies within 24 hours so your questions never go unanswered.

Secure Shopping

Your personal and payment information is protected with industry-standard encryption at every step.

Premium Quality

Every infrared sauna, cold plunge, and red light mat is carefully selected for lasting quality and reliability.

Free Continental Shipping

Most orders ship free within the Continental U.S., with handling in 1 to 2 business days.