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Owned and operated by Peak Restore HQ, our team is ready to answer your questions about infrared saunas, cold plunges, and more.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit taking 5 to 8 business days. Free shipping is available on most orders within the Continental U.S., excluding Alaska and Hawaii.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to monitor your delivery status in real time through the carrier's website.
What is your return policy?
We want you to feel confident in your purchase. If your item does not meet your expectations, please contact our team within the return window and we will walk you through the process step by step.
Can I exchange my product for a different model?
Yes, exchanges are available for eligible items. Reach out to our support team with your order details and the model you would like instead, and we will coordinate the swap for you.
What type of power supply do the infrared saunas require?
Power requirements vary by model and size. Each product page includes detailed electrical specifications. If you need help determining what works for your space, our team is happy to assist.
How do I choose between a cold plunge and a red light therapy mat?
Each product supports a different aspect of your recovery routine. Cold plunges focus on cold exposure benefits, while red light therapy mats use specific light wavelengths. Contact us for personalized guidance based on your goals.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Every infrared sauna, cold plunge, and therapy mat is carefully selected for lasting performance and reliability.
Free Continental Shipping
Most orders ship free within the Continental U.S., with handling in 1 to 3 business days.
